Outsourcing Excellence Recognized in Marketplace and Awards Competition

NEWARK CA, March 17, 2005: In the new economy, many global companies are now devoting proportionally more internal resources to their core competency, while outsourcing any activities not central to the mission. This trend has led to greater demand for premier outsourcing companies such as RMSI, a global IT services company with offices in the United States, Great Britain, and India. RMSI’s unique outsourcing business model has led to recent recognition both in the marketplace and among independent judges of the Outsourcing Excellence Awards. RMSI employs over 600 software and data specialists trained to partner in the creation, customization and execution of unique IT solutions.

The RMSI emphasis on partnership is demonstrated by an award-winning strategic outsourcing relationship with Geographic Data Technology. This partnership recently led to Second Place recognition in the most recent Outsourcing Excellence Awards program for “Most Collaborative Relationship”. The annual OEA awards program is sponsored by The Outsourcing Center, Forbes, The Wharton/University of Pennsylvania, and The Everest Company.

A unique outsourcing model helped RMSI gain a partnership relationship with Geographic Data Technology (GDT), a US-based map database company that is now a part of Tele Atlas North America.

RMSI’s relationship with GDT began in November 1999. The client wished to enhance positional accuracy and attributes of its proprietary vector database offering comprised of streets, railroads and water features.

As the relationship grew, the client invited RMSI to be a part of a study team to formulate processes for the next big challenge of enhancing streets vectors covering almost 70% of USA’s population in a span of 15 months. RMSI worked with the client’s engineering teams to evolve a process flow with input and output interfaces defined. Together the companies delivered innovative technological solutions to meet the target of completing more than a million linear miles of the vector database.

In recognizing this partnership, judges for the Outsourcing Excellence Awards pointed to a quantifiable outcome rich in innovation and cost effective solutions.

For projects such as this, RMSI also developed an automated Work Flow Management system to manage the large number of professionals who had been ramped up to ensure delivery with quality and on time. Part of RMSI’s one-of-a-kind outsourcing business model, the Work Flow Management system automatically dictates work allocation & monitoring and ensures quality checks & quick error rectification.

The RMSI model also breeds a workforce of contented and productive professionals. This is evidenced by the two most recent IDC – Dataquest surveys of employee productivity and satisfaction: In both the 2003 and 2004 surveys, RMSI ranked in the “Top 20 Indian IT Best Employers.” In the most recent survey, RMSI moved up three positions to number 16.

A growing trend towards outsourcing is evident in Europe, as well. According to RMSI CEO Ajay Lavakare, “Business-savvy outsourcing has become a key strategy for US and UK businesses in order to gain benefits of cost effective quality deliverables and grow the business at the same time. Indian IT companies, because of their human resource talent and availability, quality processes, and time zone advantage, are today viewed by the rest of the world as a preferred choice for entering into mutually beneficial outsourcing and third party business generation partnerships.”