Quality programs to enhance value for all our stakeholders

RMSI’s quality programs are focused at enhancing the value created for all stakeholders: clients, partners, shareholders, employees, and vendors. Our endeavor is to make continuous improvements with demonstrable benefits in our services, products and business practices. RMSI is committed to foster an environment of trust, integrity, challenge and reward and maintaining this culture throughout the organization.

The guiding parameters of quality are:

  • People
  • Processes
  • Values
  • Knowledge Management


The processes by which RMSI transacts business comply with internationally recognized quality standards, and are also flexible in meeting the varying and changing demands of its stakeholders. RMSI’s business philosophy and values are to build, maintain and institutionalize a culture of fairness, transparency, mutual respect, togetherness, trust and ethical behavior.

By establishing & bringing into practice these policies, RMSI seeks to make quality a way of life and to be known as a company that always exceeds expectations by delivering more than promised.